Shipping Policy

Production Lead Time

All orders are custom-made with a production lead time of 15–25 days. Once production is complete, your order will be shipped immediately and you will receive a confirmation email with a tracking number.

Delivery Time

Free shipping on all orders. Estimated shipping transit time is 3–6 business days (excluding production time). Actual delivery may vary due to customs clearance or carrier delays.

International Customs & Duties

International orders may be subject to import duties and taxes. These charges are the buyer's responsibility.

Shipping Issues

For delayed, lost, or damaged shipments, please contact us within 30 days of the ship date at: dekaxi@dtctk.com